Excellent service. Prompt, informative, and helpful. Thank you!
Brilliant mechanics, excellent customer service. Absolutely the best place to bring your VW, Porsche, Audi. (I love the name too!)
Wonderful service performed by honest mechanics, with integrity for a smooth repair process. Could you really ask for more...? I will recommend Karmakanix to anyone.
I always leave Karmakanix feeling confident that my car has been well cared for and I have been thoroughly informed about what was done and what might be the next steps.
Excellent communication on all fronts: appointment creation, drop-off, quote, resolution, pick-up. Fixed an obscure issue with my 2003 TDI that another shop failed to after many visits.
Karmakanix is consistently conscientious, caring, careful to explain what's needed and what to expect. I always have a very positive experience and have every confidence in their work.
Mechanics that take as long as necessary to explain what's going on with your car. Mechanics you can trust. These guys are fantastic. Highly recommended if you own an AUDI.
The service here is great. They really explain everything they are doing, why they are doing it, and what they think is necessary versus just a 'nice to have'. Their BART drop off is also a huge help.
Had to take in my Eurovan for service for the first time. The guys are very knowledgeable when it comes to German engineering. Clean shop, courteous service, and without breaking the bank. Thanks Guys
Friendly, honest and fast. They noticed absolutely everything wrong and helped me prioritize what needed work now, what could wait, and what I should ignore. Have I mentioned how friendly they are??? Very good karma!
This place has great customer service, you won't feel the slimey mechanic vibe anywhere near here. I went for an oil change on my V6 Passat and was very pleased with the guys behind the counter, highly recommend.
Can't always trust Yelp reviews - I mean anyone can comment! That said these folks have always been as good as it gets. From repairs to general maintenance, they've never let me down. Parts too! I've had nothing but good experiences from Karmakanix. Thanks.
The staff, especially the gentleman in the parts section, are very nice, knowledgeable, and informative. They were helpful without the intimidation or "talking down" I've experienced at other service centers. I will certainly be back and recommend to others.
Went to dealership to diagnose check engine light. Got a high estimate, called the guys at Karmakanix who not only repaired the part in less time for less but also gave me a much better education of the issue itself and ways to better maintain my car and the affected system.
Cliff was so informative and gave us exceptional service when we brought in our Audi Q5 for an oil change! He was extremely thorough and made sure we were up to speed with upcoming maintenance for our vehicle! It's good to know that they specialize in Audi cars! 5 stars across the board!
Very good service. I would definitely recommend this shop for all VW and Audi vehicles. Todd worked on my 2002 A4 Avant wagon and was the most helpful and knowledgable Mechanic I have ever dealt with. He even did the vag-com mod for the windows up and down with the remote.
I was pleasantly surprised by the level of communication, professional demeanor, and attention to detail that has earned my repeat business. There was no pressure to complete the recommended work beyond what I chose to have them do, and I feel comfortable in recommending them to anyone contemplating a new shop for automotive needs.
What can I say, these guys ROCK! I had a petulant temp light and a leak and they diagnosed, fixed and prognosed for repairs (nice to-dos, safe to-dos and good-idea-to-dos-pretty-soon repairs). The service is friendly, straight forward and honest. I felt really confident. And the work turned out to be LESS than they expected. When does that ever happen??
I can't speak for any other vehicles, but I can assuredly proclaim, THESE GUYS KNOW TDIS. Theres a damn good reason why they are one of TWO authorized dealers/installers of Malone Tuning. I drove up 2 hours to get a 1.5 tune from them and proceded to talk with them for hours about all of the obscure details of every single portion of the vehicle. 110% amazing guys, service, prices.
The guys at Karmakanix continue to be my go-to mechanics for my Jetta. I've always been seriously impressed by their professionalism and courtesy (including the free shuttle from BART). They've taken the time to explain procedures and get me in and out on-time and for the right price. It can be hard to find a good mechanic you can trust. I completely endorse these guys and will continue to get all my service needs here.
Karmakanix. The name speaks for itself. I have been coming to Karmakanix for several years with my lil tdi Beetle and let me tell you...they hook it up. They are so kind, patient, and generous. Nino especially has been a God send. They really go above and beyond to make sure you are educated about the problem and know the options. With their help, I've been able to keep my old car healthy and running great on a tight budget. Thank you Thank you Thank you!!!
Brought my wife's MKIV Jetta TDI in for an alignment and malone tune. Steve spent a LOT of time on the phone with me helping assess my goals with the car and pick the right tune. Tuning went great. Alignment could not be performed completely due to rusty tie rod end. I was amazed to not be charged for the alignment. I manage a shop. Was very impressed with the level of honesty and ethics at this shop. I am going to get service here again on my new beetle TDI! Highly recommended.
I've taken my VW TDI to this shop a couple of times. I usually do all my own work, and generally have a distrust of shops, that they won't do things right, so I do them myself. However, I trusted Karmakanix with brake work and suspension work, and they did a perfect job. I felt they took all my concerns very seriously, they kept me informed on estimates for the work and progress of the job, and I could tell & see the work was done properly. Kudos for excellent customer service, and the shop mechanics for outstanding work. I'll be bringing the car back for other "big" jobs now that I feel comfortable having them do work on it.
I've been bringing our Jetta TDI wagons to Steve and his crew at Karmakanix for the past 3 years, since our arrival in Berkeley. Both their technical expertise and their customer service are excellent, and our most recent experience raised my already-high opinion of them to a new level. Our car was towed in with a damaged fuel system after a fuel pump failure on a Friday, which the crew diagnosed promptly and had the car out to Dirito Bros (the dealer) for a warranty repair before the end of the day. Within 24 hours the major repair was completed, and we had our car back good-as-new. The service at Karmakanix was expert, efficient, and customer-focused. Look forward to continuing our relationship with Steve and his guys for many years to come.