Our Service Advisors all became journeymen technicians before going into the service field. Each has well over 2 decades in the Automotive field. The Owner has over 4 decades. Our Parts Manager has over 3 decades. Most of our Technicians have over 2 decades experience. One is just getting close to 10. Don’t you just love it when some organization says they have over 200 years of combined experience? That’s a lot of experience for how many guys? And pretty much all that experience only on the cars we work on.
One of the secrets to good communication is to be thoroughly familiar with the topic one is trying to convey. And our topic is car repair. Our Service Advisors are able to explain any problem in layman’s terms, and can go as deep as you want with the information about your car’s service and repair needs. We appreciate our clients being available by phone, and have also mastered email communication as a way of keeping our customers apprised of their car’s work status.
So our Service Advisors are total professionals, and highly trained in both repair and service. At Karmakanix, cars are not just our business, they are our passion. You will be hard pressed to find a more dedicated and knowledgeable crew at any repair facility.